Privacy Policy

Last Revised: August 2026

Oakdale Seniors Alliance ("Oakdale Seniors Alliance," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit oakdalesa.com or otherwise interact with us through our website.

Information We Collect

We may collect information that you voluntarily provide when you submit an online form, request information, contact us, subscribe to communications, schedule an appointment, or otherwise interact with us through our website.

Depending on how you interact with us, this information may include:

  • Your name;
  • Email address;
  • Telephone or mobile number;
  • Mailing address;
  • Information contained in your inquiry or message; and
  • Other information you voluntarily choose to provide.

Our website may also automatically collect certain technical or usage information, such as browser type, device type, IP address, pages viewed, referring website, and general website interaction data.

We may use cookies, analytics tools, and similar technologies to help us understand website traffic, improve website functionality, measure performance, and enhance the visitor experience.

How We Use Your Information

We may use information collected through our website to:

  • Respond to inquiries and requests;
  • Provide information about our organization, services, and communities;
  • Coordinate appointments, meetings, or other requested services;
  • Provide informational or customer care communications;
  • Send marketing communications where appropriate consent has been provided;
  • Improve website functionality and user experience;
  • Perform analytics and administrative activities;
  • Protect our website, organization, users, and systems; and
  • Comply with applicable laws and regulatory requirements.

Sharing of Information

We do not sell personal information collected through our website.

We may share information with trusted vendors, service providers, and other parties that assist us with website hosting, communications, analytics, customer support, marketing technology, or other operational services performed on our behalf.

We may also disclose information when required by law, legal process, regulatory request, or when reasonably necessary to protect our rights, safety, property, users, or organization.

Mobile and SMS Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

If you voluntarily provide your mobile telephone number and separately consent to receive text messages from Oakdale Seniors Alliance, your mobile information may be used to provide the categories of communications for which you have opted in.

Consent to receive text messages is optional and is not required to submit a website inquiry, request information, or receive services.

For additional information about SMS communications, including message frequency, opt-out instructions, support, carrier responsibility, and message and data rates, please review our Terms and Conditions.

Cookies and Analytics

Our website may use cookies and similar technologies to remember visitor preferences, support website functionality, analyze site usage, and improve the visitor experience.

Some cookies may be necessary for website functionality, while others may support analytics or marketing activities. You may be able to manage or disable cookies through your browser settings.

Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, security, content, or availability of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you access.

Data Security

We use reasonable administrative, technical, and organizational measures intended to help protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic transmission, website operation, or data storage can be guaranteed to be completely secure.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website.

If you believe a child has provided personal information to us, please contact us using the information below.

Your Choices

You may contact us to request that we update or correct personal information you have provided, or to request that we discontinue certain communications, subject to applicable legal and operational requirements.

Marketing emails may include an unsubscribe option where applicable. SMS communications may be discontinued by following the opt-out instructions described in our Terms and Conditions.

Notice to International Visitors

Oakdale Seniors Alliance operates in the United States. If you access our website from outside the United States, information you provide may be transferred to, stored, and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technology, or applicable requirements.

When changes are made, the "Last Revised" date displayed at the top of this page may be updated.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Oakdale Seniors Alliance

2602 E Main Street, Suite 200

Chattanooga, TN 37404

Phone: (423) 922-9190

Email: [email protected]

Website: oakdalesa.com